Terms & Conditions

Effective Date: 25/01/2026

Welcome to The Sacred Pour ("Company", "we", "our", "us"). These Terms & Conditions govern your access to and use of our products, services, website, and marketplace listings (including Amazon and other third-party platforms).

By purchasing from or interacting with The Sacred Pour, you agree to be bound by these Terms & Conditions.

1. Products & Usage

Our products include candles, wax tablets, wax sachets, solid perfumes, bath products, and other wax-based or fragrance products.
All products are intended for external use only.
Wax tablets and sachets are flame-free products and must not be melted, heated, or ingested.
Candles, where applicable, must be used with proper safety precautions as mentioned on the packaging.
Keep all products away from children, pets, and flammable materials.

2. Orders & Payments

All prices are listed in INR unless stated otherwise.
Prices are subject to change without prior notice.
Payments are processed securely through third-party payment gateways or marketplace platforms.
We reserve the right to cancel or refuse any order at our discretion, including due to stock unavailability or pricing errors.

3. Shipping & Delivery

Orders are processed within the timeline mentioned on the product listing.
Delivery timelines are estimates and may vary due to courier delays, weather conditions, or unforeseen circumstances.
The Sacred Pour is not responsible for delays caused by third-party logistics partners.

4. Returns, Replacements & Refunds

Due to the handcrafted and hygiene-sensitive nature of our products, returns are not accepted once the product is delivered, unless the item is damaged or incorrect.
Any damage or incorrect product must be reported within 48 hours of delivery with unboxing images/videos.
Approved refunds or replacements will be processed as per platform policy (Amazon or respective marketplace).

5. Allergies & Sensitivities

Our products contain fragrance oils, essential oils, botanicals, and waxes.
If you have allergies, asthma, or skin sensitivities, please review ingredients carefully before use.
The Sacred Pour shall not be liable for any allergic reactions or misuse of products.

6. Intellectual Property

All content including brand name, logo, images, product descriptions, designs, and packaging are the intellectual property of The Sacred Pour.
Unauthorized use, reproduction, or distribution is strictly prohibited.

7. Limitation of Liability

The Sacred Pour shall not be liable for any indirect, incidental, or consequential damages arising from the use or inability to use our products.
Our liability, if any, shall not exceed the value of the purchased product.

8. Third-Party Platforms

Purchases made through third-party platforms (such as Amazon) are also governed by their respective terms and policies.
In case of conflict, platform policies shall prevail.

9. Changes to Terms

We reserve the right to modify these Terms & Conditions at any time without prior notice.
Updated terms will be effective immediately upon posting.

10. Governing Law

These Terms & Conditions shall be governed and interpreted in accordance with the laws of India.
Any disputes shall be subject to the jurisdiction of Indian courts.

11. Contact Information

For any questions regarding these Terms & Conditions, please contact:

The Sacred Pour
Email: thesacredpour@gmail.com
Phone: +918146806936

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