For inquiries about our eco-friendly candles and handcrafted candles made from natural soy wax, you can reach us at +918146806936.

The Sacred Pour
The Sacred Pour

For inquiries about our eco-friendly candles and handcrafted candles made from natural soy wax, you can reach us at +918146806936.

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The Sacred Pour

Shop No. 34/1, Ranjan Plaza, palam Enclave, Zirakpur

+918146806936


 

Terms & Conditions

Effective Date: 25/01/2026

Welcome to The Sacred Pour ("Company", "we", "our", "us"). These Terms & Conditions govern your access to and use of our products, services, website, and marketplace listings (including Amazon and other third-party platforms).

By purchasing from or interacting with The Sacred Pour, you agree to be bound by these Terms & Conditions.

1. Products & Usage

  • Our products include candles, wax tablets, wax sachets, solid perfumes, bath products, and other wax-based or fragrance products.
  • All products are intended for external use only.
  • Wax tablets and sachets are flame-free products and must not be melted, heated, or ingested.
  • Candles, where applicable, must be used with proper safety precautions as mentioned on the packaging.
  • Keep all products away from children, pets, and flammable materials.

2. Orders & Payments

  • All prices are listed in INR unless stated otherwise.
  • Prices are subject to change without prior notice.
  • Payments are processed securely through third-party payment gateways or marketplace platforms.
  • We reserve the right to cancel or refuse any order at our discretion, including due to stock unavailability or pricing errors.

3. Shipping & Delivery

  • Orders are processed within the timeline mentioned on the product listing.
  • Delivery timelines are estimates and may vary due to courier delays, weather conditions, or unforeseen circumstances.
  • The Sacred Pour is not responsible for delays caused by third-party logistics partners.

4. Returns, Replacements & Refunds

  • Due to the handcrafted and hygiene-sensitive nature of our products, returns are not accepted once the product is delivered, unless the item is damaged or incorrect.
  • Any damage or incorrect product must be reported within 48 hours of delivery with unboxing images/videos.
  • Approved refunds or replacements will be processed as per platform policy (Amazon or respective marketplace).

5. Allergies & Sensitivities

  • Our products contain fragrance oils, essential oils, botanicals, and waxes.
  • If you have allergies, asthma, or skin sensitivities, please review ingredients carefully before use.
  • The Sacred Pour shall not be liable for any allergic reactions or misuse of products.

6. Intellectual Property

  • All content including brand name, logo, images, product descriptions, designs, and packaging are the intellectual property of The Sacred Pour.
  • Unauthorized use, reproduction, or distribution is strictly prohibited.

7. Limitation of Liability

  • The Sacred Pour shall not be liable for any indirect, incidental, or consequential damages arising from the use or inability to use our products.
  • Our liability, if any, shall not exceed the value of the purchased product.

8. Third-Party Platforms

  • Purchases made through third-party platforms (such as Amazon) are also governed by their respective terms and policies.
  • In case of conflict, platform policies shall prevail.

9. Changes to Terms

  • We reserve the right to modify these Terms & Conditions at any time without prior notice.
  • Updated terms will be effective immediately upon posting.

10. Governing Law

  • These Terms & Conditions shall be governed and interpreted in accordance with the laws of India.
  • Any disputes shall be subject to the jurisdiction of Indian courts.

11. Contact Information

For any questions regarding these Terms & Conditions, please contact:

The Sacred Pour
Email: thesacredpour@gmail.com
Phone: +918146806936

By purchasing from The Sacred Pour, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.Copyright © 2026 The Sacred Pour - All Rights Reserved.

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