For inquiries about our eco-friendly candles and handcrafted candles made from natural soy wax, you can reach us at +918146806936.

The Sacred Pour
The Sacred Pour

For inquiries about our eco-friendly candles and handcrafted candles made from natural soy wax, you can reach us at +918146806936.

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Privacy Policy

Effective Date: 25/01/2026

Welcome to The Sacred Pour ("we", "our", "us"). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, place an order, or interact with us through marketplaces (such as Amazon), social media, or customer support channels.

By accessing or using our services, you agree to the terms of this Privacy Policy.

1. Information We Collect

a) Personal Information

We may collect personal information that you voluntarily provide, including but not limited to:

  • Name
  • Email address
  • Phone number
  • Shipping and billing address
  • Order and payment details (processed securely via third-party gateways)

b) Non-Personal Information

Automatically collected information may include:

  • Browser type and device information
  • IP address
  • Pages visited and time spent
  • Referring URLs

2. How We Use Your Information

We use the collected information to:

  • Process and fulfill orders
  • Provide customer support
  • Communicate order updates, offers, and promotions
  • Improve our products, services, and website experience
  • Comply with legal and regulatory obligations

3. Sharing of Information

We do not sell or rent your personal information. We may share information only with:

  • Payment gateways and logistics partners for order fulfillment
  • E-commerce platforms (e.g., Amazon) as required to process your orders
  • Legal authorities if required by law

All third parties are obligated to keep your information secure and confidential.

4. Data Security

We implement reasonable security practices and procedures to protect your personal data from unauthorized access, misuse, or disclosure. However, no method of transmission over the internet is 100% secure.

5. Cookies & Tracking Technologies

We may use cookies and similar technologies to:

  • Enhance user experience
  • Analyze website traffic
  • Remember preferences

You may disable cookies through your browser settings; however, some features may not function properly.

6. Your Rights

You have the right to:

  • Access, update, or correct your personal information
  • Request deletion of your data (subject to legal requirements)
  • Opt out of promotional communications at any time

To exercise these rights, contact us using the details below.

7. Children’s Privacy

Our products and services are not intended for children under the age of 18. We do not knowingly collect personal information from minors.

8. Third-Party Links

Our website or listings may contain links to third-party websites. We are not responsible for the privacy practices or content of such websites.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be effective immediately upon posting. We encourage you to review this page periodically.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

The Sacred Pour
Email: thesacredpour@gmail.com
Phone: +918146806936

This Privacy Policy is governed by the laws of India and complies with applicable data protection regulations.

  • Privacy Policy
  • Terms and Conditions

The Sacred Pour

Shop No. 34/1, Ranjan Plaza, palam Enclave, Zirakpur

+918146806936


 

Terms & Conditions

Effective Date: 25/01/2026

Welcome to The Sacred Pour ("Company", "we", "our", "us"). These Terms & Conditions govern your access to and use of our products, services, website, and marketplace listings (including Amazon and other third-party platforms).

By purchasing from or interacting with The Sacred Pour, you agree to be bound by these Terms & Conditions.

1. Products & Usage

  • Our products include candles, wax tablets, wax sachets, solid perfumes, bath products, and other wax-based or fragrance products.
  • All products are intended for external use only.
  • Wax tablets and sachets are flame-free products and must not be melted, heated, or ingested.
  • Candles, where applicable, must be used with proper safety precautions as mentioned on the packaging.
  • Keep all products away from children, pets, and flammable materials.

2. Orders & Payments

  • All prices are listed in INR unless stated otherwise.
  • Prices are subject to change without prior notice.
  • Payments are processed securely through third-party payment gateways or marketplace platforms.
  • We reserve the right to cancel or refuse any order at our discretion, including due to stock unavailability or pricing errors.

3. Shipping & Delivery

  • Orders are processed within the timeline mentioned on the product listing.
  • Delivery timelines are estimates and may vary due to courier delays, weather conditions, or unforeseen circumstances.
  • The Sacred Pour is not responsible for delays caused by third-party logistics partners.

4. Returns, Replacements & Refunds

  • Due to the handcrafted and hygiene-sensitive nature of our products, returns are not accepted once the product is delivered, unless the item is damaged or incorrect.
  • Any damage or incorrect product must be reported within 48 hours of delivery with unboxing images/videos.
  • Approved refunds or replacements will be processed as per platform policy (Amazon or respective marketplace).

5. Allergies & Sensitivities

  • Our products contain fragrance oils, essential oils, botanicals, and waxes.
  • If you have allergies, asthma, or skin sensitivities, please review ingredients carefully before use.
  • The Sacred Pour shall not be liable for any allergic reactions or misuse of products.

6. Intellectual Property

  • All content including brand name, logo, images, product descriptions, designs, and packaging are the intellectual property of The Sacred Pour.
  • Unauthorized use, reproduction, or distribution is strictly prohibited.

7. Limitation of Liability

  • The Sacred Pour shall not be liable for any indirect, incidental, or consequential damages arising from the use or inability to use our products.
  • Our liability, if any, shall not exceed the value of the purchased product.

8. Third-Party Platforms

  • Purchases made through third-party platforms (such as Amazon) are also governed by their respective terms and policies.
  • In case of conflict, platform policies shall prevail.

9. Changes to Terms

  • We reserve the right to modify these Terms & Conditions at any time without prior notice.
  • Updated terms will be effective immediately upon posting.

10. Governing Law

  • These Terms & Conditions shall be governed and interpreted in accordance with the laws of India.
  • Any disputes shall be subject to the jurisdiction of Indian courts.

11. Contact Information

For any questions regarding these Terms & Conditions, please contact:

The Sacred Pour
Email: thesacredpour@gmail.com
Phone: +918146806936

By purchasing from The Sacred Pour, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.Copyright © 2026 The Sacred Pour - All Rights Reserved.

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